StaqPilot encodes seven principles Fly applies in every retained client engagement. They are not configurable options — they are structural decisions about how a rigorous evaluation works.
We score against the structural shape of your business — not G2 rankings, Gartner quadrants, or brand recognition. There is no market popularity dimension in the scoring model. A platform that dominates the SMB review sites may be entirely wrong for how your revenue works.
What actually happens when this platform meets your team, your data quality, and your processes — not what the demo room shows when everything is perfect. Vendor demos are best-case scenario as a service. We score what runs, not what's promised.
We name your team size, technical confidence, budget, and data quality before we rank a single platform. Constraints set the frame within which comparison is meaningful. Skipping this step produces a ranking that ignores whether your team can actually operate the winner.
Features can be added via updates, apps, or integrations. A platform's data model, object relationships, and integration architecture usually cannot. A platform whose structure can't represent your commercial reality will fail you in 18 months — regardless of its feature set. Architecture gaps are penalised more heavily than feature gaps.
A platform your team can actually operate beats one that could theoretically do everything. Research is unambiguous: 47% of CRM failures are attributed to adoption collapse, not missing features. The scoring model applies a complexity penalty to platforms with steep learning curves when team signals suggest it.
Entire platform categories are excluded before a single business fit score is calculated. Enterprise-first, zombie, closed, immature, and DIY platforms are filtered at stage one — not compared and then quietly deprioritised. Exclusion is part of responsible selection.
Scoring clarifies risk, surfaces trade-offs, and gives direction. It does not make decisions. The score is the starting point. The report narrative addresses nuance and names what the score can't capture — including when the right platform needs implementation support to succeed.
Scored across 11 dimensions. Revenue model-aware. No signup. No sales pitch.
Consultant-grade rigour. Self-serve speed.