Welcome to Rukia! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
By using our services, you represent and warrant that you are at least 18 years old and have the capacity to enter into binding contracts.
We reserve the right to modify these Terms at any time without notice. Continued use of our services after any such changes constitutes your acceptance of the modified Terms.
G2 and Capterra rank platforms by popularity and user reviews — they tell you what other people experienced, not whether a platform fits your specific business. StaqPilot scores against the structural shape of your business: how your revenue works, what your team looks like, what tools you use, and what you actually need the platform to do. Reviews tell you what a platform felt like to use. We tell you whether its data model can represent your commercial reality.
Because this is where the most expensive CRM mistakes happen. A platform that can't represent your commercial model — staged payments, partner commissions, multi-stream revenue — will fail you structurally, not just functionally. No amount of good email automation compensates for a data model that can't express how your business actually makes money. We ask because most evaluations don't.
We currently score platforms that represent the realistic field for SMEs. We deliberately exclude entire categories that create more risk than value for small and mid-sized businesses — enterprise-first platforms, zombie and sunset-risk platforms, closed systems, and DIY tools. More platforms are being added. See the Evaluated Platforms page for the full picture, including who didn't make it and why.
Yes. The diagnostic, the scored results, and the full report are free. StaqPilot is built by Fly, a martech consultancy. If your results suggest a conversation would be useful, we offer a free 15-minute validation call. There's no obligation and no upsell during the diagnostic.
Under 5 minutes. 12 core questions, with a small number of follow-up questions that only appear if they're relevant to your situation — a first-time selector with a simple setup sees fewer inputs than a business migrating from an existing platform. Most users complete it in 3–4 minutes.
StaqPilot is built by Fly, a martech strategy consultancy. The scoring model encodes the same methodology Fly uses in bespoke client engagements — evaluating platforms against how the business actually works, not against feature checklists or market rankings.
